1. Information We Collect
- Contact details you send us – name, phone / WhatsApp number and email address.
- Booking details – tour date, package, number of guests, hotel or pickup location and any special requests (such as dietary needs).
- Driving license details for dune buggy drivers, checked on the day of the tour.
- Basic, anonymous website usage data (such as pages visited) if analytics tools are enabled.
2. How We Use Your Information
- To confirm and manage your booking and arrange hotel pickup.
- To contact you about your tour, including changes caused by weather or safety.
- To meet legal, tax and licensing obligations in the UAE.
- To send offers, only if you have asked us to.
3. WhatsApp
When you tap a “Book via WhatsApp” button, WhatsApp opens with a pre-filled message. Nothing is sent until you press send. Messages you send are handled by WhatsApp (Meta) under their own privacy policy, and we use them only to manage your enquiry and booking.
4. Sharing Your Information
We only share your details with the people needed to deliver your tour – for example the driver collecting you and the camp team. We do not sell your personal information.
5. Cookies
This website uses only the cookies needed for it to work and, if enabled, anonymous analytics cookies. You can block cookies in your browser settings.
6. Data Retention & Your Rights
We keep booking records only as long as needed for the purposes above and to meet legal requirements. You can ask us to see, correct or delete your personal information at any time by contacting us.
7. Contact
For any privacy question, contact us on WhatsApp or by email using the details on our Contact page.